Terms and conditions for families recruiting a nanny/babysitter



These terms and conditions represent a legally binding contract between the employer ("the Client") and Purely Childcare ("the Agency").  All business undertaken between the Agency and the Client is subject to these terms and conditions.


The term "candidate" refers to a person introduced by the Agency.


An introduction is deemed to be made when the Agency notifies the Client of a candidate's name and/or provides the Client with the candidate's details.


The Client is requested to reimburse all reasonable travelling expenses to the interview upon presentation of receipt.


The Agency operates as an agency introducing Clients to prospective candidates. The Agency does not employ candidates either directly or indirectly. The Client undertakes to provide a contract of employment upon engagement of a candidate and is fully responsible for the candidate's Tax and National Insurance contributions, obtaining work permits and satisfying any medical requirements or qualifications as required by law.



All information supplied by the Agency is confidential and should not be passed to any third parties. Should the Client pass on any information/recommend a candidate to a third party who subsequently employs the candidate resulting in a permanent, temporary or part time employment, then the Client will remain liable for the full introduction fee and these terms and conditions shall apply.


GDPR (The General Data Protection Regulation)

Purely Childcare, in line with the Data Protection Act 2018 will endeavour to keep all information held including any personal records, private and confidential at all times.


Personal data is data which can be used to identify you. This may include your name, date of birth, address, telephone number etc.  Sensitive data is information related to any of the following: racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, sexuality or sex life, offences and/or convictions.


Purely Childcare will record and store all data in a database system accessed and managed by staff within Purely Childcare.   Your information may also be stored in a paper file which will be held securely by the relevant person at Purely Childcare.


We will not record your information unless you provide your consent.  We will not share your information with anyone else without your consent, unless required to do so by law.



The Agency endeavours to provide the most suitable candidates for introduction to the Client. However, the final decision to employ a candidate is the sole responsibility of the Client. The Agency makes no warranty or guarantee, express or implied as to the suitability, honesty, capability or character of any candidate introduced to the Client. The Agency shall not be liable for any loss, liability, damage, costs, claims or expenses suffered or incurred from or connected with the recruitment or engagement of any candidate by the Client.


Whilst all candidates are thoroughly checked by Purely Childcare it is the responsibility of the client to take up any references, health checks, police checks and qualifications as required and to ensure that all relevant insurances and contracts are in place.



Fees and payment

  • Nanny placement fees are to be paid prior to the nanny commencing work once a verbal or written offer of employment and been accepted by the Candidate.

  • The invoice will be sent via email with payment due within 5 business days. 

  • Purely Childcare holds the right to withhold start date of the nanny if the agency fee has not been paid.

  • It is the Clients full responsibility to inform the Agency if a candidate has been offered employment.

  • Invoices not paid on its’ due date will be subject to a £20 late payment fee per day until payment is received.  If the invoice plus late payment fees are not paid within the 6 weeks refund terms debt collection fees plus admin costs will be charged.

  • If the Candidate babysits or works on a temporary basis with the client before the confirmed start day, the full permanent introduction fee will become due and payable on the Candidates first paid hours.

  • If a candidate introduced by the Agency is rejected (or rejects an offer of employment) by the Client, a full introduction fee will be payable if the candidate is employed by the Client at any time within 6 months of the introduction.

  • If a temporary placement (maximum 3 months temporary)  becomes a permanent placement it is the Clients full responsibility to inform the Agency. The full permanent placement fee shall apply and will be payable within 5 business days of an invoice being issued by the Agency.

  • If a candidate returns to the Client at a later date (within 12 months of introduction) either for full or temporary employment the Client will be liable for the relevant fee charged by the Agency at this time. The Client agrees to notify the Agency immediately of a re-employment or extension of a temporary engagement.

  • Babysitter is defined as occasional weekday/weekend evening/day childcare, upto and including 4 hrs per event. Any other more permanent or regular arrangement e.g. consecutive days/nights, after school, holiday care or over the 4 hrs is classed as a permanent or temporary placement and as such will be charged accordingly - Refer to fee schedule

  • Should you cancel a one-off babysitter within 48 hours a fee of £20.00 shall be paid to the nanny and the full fee is payable to the agency.

  • Should you not adhere to our fee arrangement set out above, Purely Childcare has the right to terminate our contractual relationship with immediate effect.



This refund policy is subject to the following conditions being satisfied;

  • The original introduction fee has been paid within 5 days of the invoice date.

  • The Agency is advised of the termination of employment within 5 working days.

  • The working conditions of the candidate are reasonable and as agreed prior to commencement.

  • There was a contract of employment supplied by the Client for the Candidate and the terms of the contract were adhered to.

  • The job description has not changed.

  • No other Agency has been used in the 6 weeks refund policy.

  • The vacancy has not been withdrawn within the 6 weeks replacement period.

  • If a candidate does not start employment then a full refund will be made by the Agency.

  • Should the Candidate in a permanent engagement leave, or be asked to leave by the Client, within 6 weeks of the date of commencement of the Engagement (for reasons unconnected to a change in job description, unreasonable working conditions, change in working location not previously agreed, or failure by the Client to comply with current employment legislation), either a replacement Candidate will be provided free of charge, only one free replacement is allowed and the job specification must remain the same.  If a replacement candidate is not found within 6 weeks a refund less £100 admin will be given or up to 2 weeks 75% of the fee refunded, up to 4 weeks 50% refunded, up to 6 weeks 25% refunded.

Fees and Payment


Permanent Position (one-off payment)

21+ hours per week               (weekly average per annum)           £750

Upto 20 hours per week       (weekly average per annum)           £500

Temporary Position     (upto 3 Months)                              

£25 per day for 1-3 days  (5hrs+ per day)

£15 per day for 4-5 days  (5hrs+ per day)                   

£50 per week thereafter (5hrs+ per day)

Babysitter   (Upto and including 4 hrs per sit)                           

£25 first referral                           

£15 thereafter


Fees must be paid within 5 business days

Purely Childcare reserves the right to Change our Terms and Conditions at any stage.